top of page

Privacy Policy for DA Planning Mate .com.au

 

Effective Date: November 18, 2025

DA Planning Mate .com.au ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights concerning that information. We believe in transparency and want you to know that your data is used only to provide and improve our service—we do not and will not sell, rent, or commercialize your personal information in any way.

​

Key Summary Points

  • No Data Selling: We strictly do not sell, rent, or trade your personal data for commercial purposes.

  • Purpose: We use your data only to deliver our planning services, process payments, and improve the app's functionality.

  • Payment Security: We never store your full credit card details. All payment processing is handled securely by Stripe.

  • Data Sharing: We only share data when strictly necessary, such as sending transaction details to Stripe for payment processing.

  • Your Control: You have the right to access, correct, or request the deletion of your personal data.

  • ​

1. Information We Collect

We only collect information that is necessary to provide our service, manage your account, and meet legal requirements.

 

A. Information You Provide Directly

  • Account Data: When you create an account, we collect information like your name and email address.

  • Service Data: Any planning information, location details, or project specifics you input into the application to generate guidance.

  • Communication Data: Records of your correspondence with us (e.g., support emails).

B. Payment Information (Handled by Stripe)

  • When you make a purchase, you provide payment information directly to our payment processor, Stripe.

  • We do not store or process your full credit card number, CVV code, or expiry date on our servers.

  • Stripe provides us with a secure token that allows us to manage your subscription and process future payments without ever having access to your sensitive financial data. Stripe's use of your information is governed by their separate Privacy Policy.

C. Automatically Collected Information

  • Usage Data: We may collect information about how you access and use the service, such as IP addresses, browser type, pages viewed, and access times. This helps us understand how the app is used and allows us to fix technical issues.

  • Cookies: We use basic cookies to keep you signed in, remember your preferences (like your last selected state), and analyze site traffic.

 

2. How We Use Your Information (The Non-Commercialization Guarantee)

The primary reason we collect your information is to operate, maintain, and improve DA Planning Mate.

  • To Provide Services: To deliver the planning advice and rules specific to your projects and state (e.g., showing you the correct information for NSW).

  • For Payment Processing: To process your transactions and manage your subscription or billing history.

  • To Communicate: To send you service announcements, security alerts, and support messages.

  • To Improve the Service: To monitor usage trends, diagnose technical issues, and enhance the functionality of the application.

 

Our Core Commitment: We do not sell your personal data.

We promise that we will never sell, rent, or trade your personal information with any third parties for their commercial marketing or advertising purposes. Your data is strictly kept between you, DA Planning Mate, and the necessary service providers (like Stripe) required to run the application.

 

3. How We Share Your Information

We only share your information with third parties under the following limited circumstances:

  • Payment Processing (Stripe): We share necessary transaction data (like the transaction amount and a unique identifier) with Stripe to process your payments and prevent fraud.

  • Legal Requirements: If required to do so by law, court order, or governmental request.

  • Consent: If you explicitly instruct us or consent to sharing specific information.

 

4. Data Security and Storage

We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access. While no method of data transmission is 100% secure, we use secure tokenization for payments (via Stripe) and encryption where appropriate to safeguard the data we do hold.

 

5. Your Privacy Rights

You have control over your personal information:

  • Access and Correction: You can request to see what personal data we hold about you and ask for any incorrect information to be updated.

  • Deletion: You can request that we delete your personal information, subject to any legal obligations we have to retain certain records (like financial transaction history).

  • Opt-Out of Communications: You can unsubscribe from our marketing or informational emails at any time.

 

6. Changes to this Policy

We may update this policy occasionally to reflect changes in our practices or legal obligations. We will notify you of any major changes by posting the new policy on this page and updating the "Effective Date" at the top.

 

7. Contact Us

If you have any questions or concerns about this privacy policy or your data, please contact us:

DA Planning Mate .com.au

bottom of page